Privacy policy

We are delighted that you are interested in our company, products, and services and would like to provide you with some key information regarding our approach to protecting your personal data. Protecting personal data is crucial, particularly in tomorrow's Internet-based business models and when developing Internet-based economies.

Our staff and the appointed service providers are through to confidentiality and to comply with the provisions of the Federal Data Protection Act and other relevant data protection regulations required. In this data protection statement, PHOENIX CONTACT Cyber Security aims to emphasize its dedication to protecting personal data. This includes, for example, your name, your physical address, your account number as well as your e-mail address or other details.

The following declaration offers you an overview of how we intend to protect your data:

Use and circulation of personal data

Any personal data, which you provide us with via our website or among other channels (e.g., your name, your address or your e-mail address), will solely be used for correspondence with you and is exclusively collected, processed, and saved for the purpose you intended when submitting the data. In addition, we will use this data to send you occasional offers and to inform you about new products, services, and other items that might be of interest to you. You may revoke your consent regarding the use of your personal data by simply contacting us at contact-pxccs @

If required, information from PHOENIX CONTACT Cyber Security AG ("PHOENIX CONTACT") will also be passed on to related companies, service providers or other third parties. This may be necessary to perform a service or transaction requested by yourself, such as order processing, event and seminar registrations, for customer service purposes or to provide you with information regarding products or services. When passing on personal data to third parties, we shall limit this to the information necessary to provide our respective services. The respective third party must only use this personal data to perform the service required or the transaction needed, which is commissioned in our order. In doing so, the service providers are obliged to adhere to the Data Protection Act.

We shall never share, sell or otherwise provide your personal data to third parties for marketing purposes.

Data processing on this web page

For security and technical reasons, PHOENIX CONTACT automatically processes information transmitted by your browser to its system protocols. This potentially includes:

- Browser type/version
- Operating system used
- Requested URLs (websites) on our systems
- Referrer URL (the website that referred to our website)
- Host name and full IP address of the computer accessing the site
- Date and time of call
- Data volumes and file types called

This data will not be consolidated with other data sources or statistically evaluated. Notes regarding IP addresses: IP addresses are essential for the transmission of websites and data from our servers to your browsers. They are the "addresses" for information you request from our web servers. IP addresses are regarded as personal data and are therefore only used by us to the extent technically required.

Registering on our website

Our website contains services - for example, Software downloads, which can only be used having previously registered your personal details.

You also have the option of providing additional data about yourself. Some of this data is essential for extended services on our website. To activate these services, we will always contact you in advance.

The data optionally provided during the registration process is used to contact you personally following registration in the site as well as for PHOENIX CONTACT's own advertising purposes.

This includes updating our customer master database or providing you with information on our products and services. You may revoke your consent to us saving your data and using it to send promotional mate-rials at any time by sending a corresponding e-mail to contact-pxccs @ You can also contact this e-mail address should you wish to completely delete your account.


We require a valid e-mail address, your country and preferred language in order for you to receive a copy of the newsletter offered on our website. You also have the option of providing additional data about yourself (salutation, name, family name etc.). The data provided optionally during the newsletter registration is used to personally address the newsletter to you as well as for PHOENIX CONTACT's own advertising purposes. This includes up- dating our customer master database or providing you with information on our products and services. You may revoke your consent to us saving your data and using it to send the newsletter or promotional materials at any time. The easiest way to unsubscribe from the newsletter is via the unsubscribe function in any newsletter or advertisement received from us. Furthermore, you can also send an e-mail to contact-pxccs @ stating that you wish to unsubscribe.

We rely on a service provider to distribute the newsletter. They are obliged to observe the Data Protection Act and we thereby ensure that your data is never passed on to third parties nor used for purposes other than sending the PHOENIX CONTACT newsletter.

Our e-mail newsletter may contain links to special PHOENIX CONTACT websites. In this way, we are able to measure the effectivity of marketing initiatives. Such evaluations are based on anony- mous data, meaning that the data cannot be traced to you. In addition, the newsletters can also contain links to third party websites.


Our Internet pages use cookies in several locations. Cookies are small text files that are stored on your computer and are saved by your browser. They are used to make our Internet pages more user-friendly, effective, and secure. As such, they enable the technical implementation of a user session on our website. At the same time, these cookies provide information which enables us to optimize our websites in line with user requirements.

The majority of cookies used by us are session cookies. These are automatically deleted once you exit our website. Some cookies are used which are saved for a longer period of time. The maximum storage period of a cookie can be up to one year, for example, when saving your preferred language on our website.

All cookies on our websites contain purely technical information in a pseudonymized or anonymized format, with no personal data.

If you want to prevent cookies from being saved, in your browser settings select "Do not accept cookies". If cookies are not accepted by the browser, the scope of functions of our websites may be severely limited. A number of functions are no longer available.



Data is collected and further processed on our website in an anonymized format by WiredMinds AG Stuttgart, Germany ( in order to analyze and continually optimize our site. Cookies and pixel tags are used for this purpose ("tracking pixel technology"). Pixel tags are small, invisible characters that are contained within a website. Collecting and analyzing the data transmitted enables PHOENIX CONTACT to illustrate the behavior of visitors to the PHOENIX CONTACT websites. The illustration particularly highlights the various areas of interest through use of the respective PHOENIX CONTACT websites and the geographical location of visitors.

The data obtained is processed exclusively for PHOENIX CONTACT's use and is not passed on to any third parties. Similarly, this data is under no circumstances used for other purposes or resold. If IP addresses were recorded, these are immediately anonymized by means of deleting the last set of numbers following acquisition. The server of web analytics will be used exclusively in the territory of the Federal Republic of Germany. Likewise WiredMinds follows the German and European data protection law and internationally recognized high standards (More informations: Privacy at WiredMinds). This conformity with the German data protection laws WiredMinds was also confirmed by TÜV in a voluntary inspection (TÜV Report in German).

If you do not agree in the anonymous evaluation of your behavioral data, please click here. Please note that this is done by setting a cookie, in which information is stored, which is preventing the collection of your anonymous user data. If you delete your browser cookies or use a different browser on your next visit, you will need to click the link again.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/ anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the Analytics Opt-out Browser Add-on.

Further information can be found under: Google Analytics Data privacy & security. Please note that on this website, Google Analytics code is supplemented by "_gat._anonymizeIp" to ensure an anonymized collection of IP addresses (so called IP-masking).

Supplementary notes regarding use and circulation of personal data

PHOENIX CONTACT may be forced to disclose your data and corresponding details by order of a judicial or regulatory action. We also reserve the right to use your data to assert a claim or to defend against legal claims. In compliance with applicable law, we reserve the right to save and pass on personal data and any other data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and violations of PHOENIX CONTACT terms and conditions of use.

Updates to this Privacy Policy

If PHOENIX CONTACT launches new services, alters its Internet procedures or if the Internet and electronic data processing security technology is further developed, this will be updated in the data protection statement. We therefore reserve the right to alter or modify this statement as required. The current version will be published here.

Right of access / deleting and changing personal data

Should you have any questions that have not been addressed by this data protection statement or you require more detailed information regarding a specific point, please do not hesitate to contact us.

If you do not agree to your personal data being saved or this data becomes inaccurate, we will ensure, upon your request, that your data is corrected, blocked or deleted under the statutory provisions. Upon request, we will send you a list of all your personal data that we have stored. To do so, please contact:

Richard-Willstätter-Straße 6
12489 Berlin
Tel. +49 30 921028-0
Fax +49 30 921028-020
contact-pxccs @

Please appreciate that we require proof of identification to handle any requests regarding your personal data.

Data Protection Officer

For general questions regarding the collection, processing or use of personal data by PHOENIX CONTACT Cyber Security, as well as for general information regarding your data or the correction, blocking or deletion of your personal data, please contact us in writing at:

- Datenschutzbeauftragter (Data Protection Officer) -
Richard-Willstätter-Straße 6
12489 Berlin
d a t e n s c h u t z @

Responsible authority within the meaning of the Federal Data Protection Act

Richard-Willstätter-Straße 6
12489 Berlin
Tel. +49 30 921028-0
Fax +49 30 921028-020
contact-pxccs @<

Effective: December 14, 2016